GENERAL TERMS AND CONDITIONS
SurgicalHUT® would like to offer you its on-line purchasing service to let you shop from anywhere in the world, at any time you choose.
This document contains the General Terms and Conditions governing the contract which will bind you to SurgicalHut®. We thus ask you to read these carefully, reminding you that we are available to clear up any doubts that you may have, through our Customer Service.
You can get in touch with us by e-mail at the following address: info@Surgical-Hut.com;
by telephone calling at +923-111-999-015 from Monday to Saturday from 10 am to 5 pm, or by post at the following
Address: Bright Way Tower, Khyber Park, Khyber Block Chinar Bagh, Raiwind Road, Lahore.
We will be delighted to help you in settling any doubt, enquiry or suggestion that you may have.
MEGMEDIUS.COM reserves the right to review and modify these General Terms and Conditions at any time, and you will be bound by the terms in force at the time when you place the order.
The General Terms and Conditions given herein are the sole terms applicable to use of this website, whose sole owner is Surgical equipment, Instruments & Material S.L., a company under Pakistan law, located in LHR Pakistan, registered with Pakistani tax number.
2. DISTRIBUTION OF PRODUCTS
The products offered by SurgicalHUT® will be available and distributed to the following countries:
3. PLACING ORDERS AND FORMALIZING THE CONTRACT
To place your order, you must go through the on-line purchasing procedure and accept payment, clicking on the option for confirming your card data. After formalizing this step, you will receive an electronic mail confirming acceptance of the order.
SurgicalHUT® will supply the products subject to their availability. Consequently, if it were impossible to supply the products included in the order made for any reason, SurgicalHUT® will give you information about alternative products with similar features, quality and price, reserving you the right to accept the replacement product that SurgicalHUT® offers you. As an alternative, if you are not interested in the product offered by SurgicalHUT®, we will proceed to refund any sum which you have paid.
4. GUARANTEE OF THE PRODUCTS
All the products supplied by SurgicalHUT® have the guarantees demanded by current legislation in the sphere of consumers and users,
To make this guarantee effective, it is vital to keep the document or supporting document for the purchase given you by SurgicalHUT®.
In accordance with what is laid down, users are hereby informed that the photographs of the products offered are only for illustration purposes and meant as a guideline, thus possibly differing from the original. The descriptions and illustrations of the items offered over the Surgical-HUT.com website are not of contractual nature but merely informative.
In the event of an item having any flaw or defect during the guarantee period, you must immediately inform SurgicalHUT® of this by sending an e-mail to the Customer Service in order for us to be able to manage the incident properly as soon as possible.
5. PURCHASE CANCELLATION AND RETURN POLICY
As laid down in , you have 30 days from reception of the item to make use of your right to cancel and be able to return the article that you have purchased from SurgicalHUT®. Any returns must previously have been accepted by SurgicalHUT®.
For this reason, SurgicalHUT® will proceed to refund the price paid for the products, in the terms and on the conditions detailed below, or will proceed to credit your user account for use in future purchases (valid for 6 months), as you may wish.
You may only return products which are in the same condition as they were when you received these. SurgicalHUT® will not make any refund nor accept the return of any products if the item has been used, is not labeled, has undergone some damage or is not in its original packaging, for which reason we request you to be careful with the product until you process its return.
The delivery times given at any time by SurgicalHUT® will always be informative and guidelines, not being binding for SurgicalHUT®. The delivery of your order will be made to the address stated in the order that you have placed. If the delivery were delayed for any reason, we will inform you of this as soon as possible.
SurgicalHUT® will not be liable for any non-compliance or delay on the grounds of force majeure, understanding force majeure to mean any act, event, omission or accident which is beyond our reasonable control.
SurgicalHUT® will not be liable either for the acts of the courier companies that it uses for making the delivery of its products at any time. The couriers will make two attempts at delivery to the address stated and your order will be returned to SurgicalHUT® after these two attempts, should they be unsuccessful. In this last case, SurgicalHUT® reserves the right to collect or withhold any sum due for compensation of damages which it has undergone as a result of the impossibility of delivering the goods.
It is in SurgicalHUT® interest to ensure your satisfaction with the service rendered, for which reason we will make every effort to follow up the obligations and commitments taken on with you.
7. PRICE AND SECURITY
The price of products is as stated on this website. In the event of SurgicalHUT® detecting any error as regards the price, we will get in touch with you immediately, offering you the chance to cancel the order made or to replace your order with the proper price.
If it were not possible to get in touch with you for three days from when SurgicalHUT® learns of this error we would proceed to cancel the order and refund you the sums paid.
The prices that are included in the web page include the V.A.T. but exclude the shipment costs, which will be added to the total amount due for purchase of the product.
The costs of customs, duties, taxes and any other sum which have to be paid to perform delivery of the products in other country will be for your account.
Payments with credit cards will be made online. SurgicalHUT® guarantees that it uses secure payment systems of top-level financial institutions in electronic commerce.
As a complementary measure and to cooperate in preventing fraud by electronic channels, SurgicalHUT® reserves the right to verify your data and adopt any means it considers fit (including cancellation of the order) so that the product is delivered in accordance with the details that you gave in your order
we are informing you that, by making purchases through our website, you have been informed and given your consent to your personal data being included in the file known as “Clients”, previously made known to the Pakistani Data Protection Agency, and managed under the responsibility of SurgicalHut® and will be used for facilitating processing of the orders made and following these up, delivering products and offering services, processing payments, getting in touch with you as regards orders, products, services and innovations and promotional offers, updating our records, performing the maintenance of your account at the web page for online sales of SurgicalHUT®, and in general for enabling us to render the services contracted over this website.
In any event, you can state your refusal to be sent the commercial information stated in the previous paragraph, by sending us an mailto info@SURGICAL-HUT.com
9. INTELLECTUAL PROPERTY
SurgicalHut® grants a limited license to the persons accessing its web page for using this. Said license will only be for personal and not commercial use, and all the warnings on copyright and intellectual property included on its website must be kept intact at all times. SurgicalHut® furthermore reserves all the intellectual property rights connected with any part of its website (including, entailing no limitation thereby, any graphic designs and codes used in this, its trademarks, trade names, denominations or slogans) or the products supplied to its customers, which may be covered by protection according to current intellectual property legislation.
Any act of reproduction, distribution, transformation or public disclosure as well as any kind of assignment of all or part of the content of this website is expressly forbidden.